Getting Started 2

• How do I sign in to the YCP Help Desk?
• How do I submit a ticket?

YCP Mission 1

• What is YCP's mission?

YCP Events 1

• Can I charge non-members for events like panel discussions?

Chapter in a Box 0

President 4

• How do I thank a speaker?
• What is the best way to deal with a problematic event attendee?
• Can someone over 40 attend our events?
• How do I approve someone on my team?

Membership 14

• How do I change my chapter for my membership?
• How do I upgrade my membership from Belong to Belong+?
• Why am I getting an error when purchasing my membership?
• Why can’t I see my membership or purchase a membership in my MyGlue profile?
• Do members get automated emails when their membership is expiring?

View all 14

Marketing 2

• Does YCP have a media press kit?
• How do I send out an event reminder?

Operations 0

Evangelization 0

Finance 7

• How do I login to Xero?
• What bank account should we get?
• Where do I access the Paygage Dashboard?
• How to export income or cash flow reports from Xero?
• How do I reconcile account transactions in Xero?

View all 7

Technology 4

• How do I check guests in at an event?
• How do I check someone in after the event has ended?
• What is the difference between attendees and those checked in?
• Can event volunteers help with check-in?

Outreach 2

• What is a community table?
• Is there an ad I can use for the parish bulletin?

Chapter Website 2

• How do we update our chapter website?
• Can I add sponsors to our website?

Glue Up 9

• How do I change the agenda for an event on the website?
• How do I add a link within the text of an email campaign?
• Can GlueUp generate a QR code to add someone to a chapter contact list?
• Why didn’t my ‘Event Invitation’ e-mail go out to everyone I selected in a campaign?
• Why am I blocked from logging in to the GlueUp Manager app?

View all 9

Slack 2

• How do I add someone to a Slack channel?
• How do I remove someone from my Slack channel?

Google Account and Groups 2

• Why can’t I login to my YCP e-mail?
• How do I download my contacts and e-mails before rolling off the chapter team?

Google Drive & Virtual Chapter in a Box 0

Canva and Social Media Access 0

Recruitment Best Practices 0

Transition 0

Applications 3

• Do returning leaders need to reapply?
• Is the new Chapter Leader onboarding training required?
• What is the application process for a leader?

Board Dues 2

• Are the board dues tax deductible?
• How should a board member pay their dues?

Board Role Essentials 2

• What are the expectations for the Board Chair?
• What does the Board Secretary do?

Application and Approval Process 2

• How to approve a new Board member?
• What is the process for a Chapter leader to become a Board member?

Chapter Health Dashboards 1

• When are Chapter Health dashboards sent to the Chapter?

Application and Approval Process 2

• Who can be a chaplain?
• How many chaplains can we have?

Chaplain Role Essentials 0

Taxes 2

• Where can I get our chapter's W9?
• What tax forms need to be filed for our Chapter?

Chapter Fees 2

• How do we pay National chapter fees?
• Why do we pay National chapter fees? What is this for?

Legal Entity Information 2

• What is the EIN for my chapter?
• Where can I get a copy of National's 501(c)(3) determination letter?

Registration 4

• How do I register for the Conference?
• How can I see who is registered for the Conference from my chapter?
• How do I cancel my registration for the Conference?
• Can someone attend the Conference on my behalf?

Marketing 0

Discounts 0